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Registering for Programs

Please Note: The following registration information is for individual/family programming only.
Group programs or birthday party requests should be made in person or by calling
Meadowside Nature Center at 301-258-4030 Tuesday - Saturday from 9 a.m. - 5 p.m.

Before you register
How to register
Payment information
Refund policy
Questions

Before you Register

  • Reservations are required for all programs.
  • You must have a ParkPASS account in order to register.
  • Click here to create an ParkPASS account and start registering online for all Montgomery Parks programs and camps
    The ParkPASS online system is the easiest, quickest, most secure way to register for Montgomery Parks classes and program.
  • Please allow up to two (2) business days for your new account to activate and receive the ParkPASS email with your new Login ID/Customer Number and Account PIN.
  • Payment must be made at the time of reservation. Accepted forms of payment include: cash, check, money order, Visa or MasterCard

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How to Register

Note: Please review Montgomery Parks Refund Policy before registering.

  • Online: Register 24 hours a day, seven days a week at www.ParkPASS.org, beginning at 12:01 a.m. the first day of registration. Have your Login ID/Customer Number,
    Account PIN and credit card on hand.
  • In person: Visit Meadowside Nature Center Tuesday - Saturday from 9:00a.m. - 5:00p.m. to register in person. Please have cash, check or credit card available for payment at time of registration.
  • By calling Meadowside: Call Meadowside Nature Center at 301-258-4030 Tuesday - Saturday from 9:00a.m. - 5:00p.m. to register over the phone. Please have credit card available for payment at time of call.
  • By automated phone: Call the ParkPASS automated phone registration system at 301-670-6858, and follow the prompts. Phone registration is available 24 hours a day, beginning at 12:01 a.m. the first day of registration. Have your ParkPASS Login ID/Customer Number, Account PIN for each person you wish to register, ParkPASS course numbers and credit card on hand for payment. Phone registration is not available for all programs.
  • By mail: Complete the “PARKS” registration form in the Program Guide, and mail it with payment to Meadowside Nature Center at 5100 Meadowside Lane, Rockville, Md. 20855. Please note: Mail is the least reliable method of registration—it does not guarantee a spot in the course you want. Please call the hosting facility to check availability before mailing your form.

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Payment Information

  • Full payment must be made at time of registration.
  • VISA or MasterCard is accepted in person at ParkPASS facilities, by phone, or online at ParkPASS.org.
  • Make checks and money orders payable to M-NCPPC. Checks and money orders must include name, address, home and work phone numbers, driver’s license number, and participant’s full name. A $35 fee will be charged for all returned checks.
  • A fee reduction program is available for eligible Montgomery County residents. Please visit www.ParkPASS.org for the application form and more information.
  • Remember, you can stop by any Montgomery Parks ParkPASS facility to register and pay for courses in person. Any funds paid to your ParkPASS account will be available to use the next time you call or log on to ParkPASS to register.
  • Be assured that your account information is secure. Montgomery Parks uses the latest payment security methods. Collection and retention of customer information
    is confidential. We do not sell, share, give, transfer or rent personal information to third parties.

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Montgomery Parks Refund Policy

  • If Montgomery Parks cancels a course, you will be notified and receive a full credit on your ParkPASS account; or, at your request, a full refund.
  • In order to withdraw from a Montgomery Parks course, submit a written (letter or email) request to the facility hosting the course. If your written request is received at least five business days before the course begins, you may choose to receive a full credit for the course on your ParkPASS account, or a refund less a 20% administrative fee. For courses with fees of less than $10, you will receive a credit on your ParkPASS account; no refunds will be given.
  • If your written withdrawal request is received less than five days before the start of a course, no refund will be given for that course. If the course has multiple class sessions and you submit a writ en request to withdraw after the first class, you will receive a ParkPASS account credit, or a refund for the remaining classes less a 20% administrative fee. No credit or refund is issued after the second class in a series has met.
  • No refunds or credits will be issued for classes missed by the participant. No refund requests will be considered after the last scheduled date of a course.
  • All refunds will be issued to the payer in the same form (check or charge) as the payment that was received. Please allow 3-4 weeks to receive a check refund. Credit card refunds can take from 5-7 days to appear on your account, depending on your bank/credit card company.
  • Note: Some activities (e.g. summer camps) have different refund/withdrawal policies which may supercede this standard policy.

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Questions?

  • If you have a question about a specific course or program, please call Meadowside Nature Center at 301-258-4030 Tuesday - Saturday from 9:00a.m. - 5:00p.m..
  • If you have a question about the ParkPASS system or your account, please call the Help Desk at 301-495-2580 Monday-Friday 10:00a.m.-2:00p.m.,
    or email: MCP-ParkPASSHelp@MontgomeryParks.org.

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Date of last page update: December 8, 2010